pagaltzis hates software: Brain-dead trouble ticket mailer code

• From: A. Pagaltzis
  Date: 22:30 on 01 Jun 2006
  Subject: Brain-dead trouble ticket mailer code
  
  Dear trouble ticket system programmers,
  
  the In-Reply-To header is there for a reason.
  
  (So what if your system can accept comments via venues other than
  email? If an incoming email causes you to eventually generate an
  outgoing email, then here's my Message-Id for you to keep track
  of. I don't care what happens inbetween. Figure it out.)
  
  Annoyedly yours,
  
  

Generated at 10:25 on 16 Apr 2008 by mariachi